Last updated: 7 September 2026
These Terms of Service govern access to and use of ImmyHire.
ImmyHire Pty Ltd (“ImmyHire”, “we”, “us”) provides an AI-assisted talent assessment and decision-support platform for use cases including:
ImmyHire helps organisations structure assessment criteria, collect responses, generate role-relevant evidence and provide information for review by authorised humans.
By accessing or using ImmyHire, you agree to these Terms.
If you use ImmyHire on behalf of an organisation, you represent that you are authorised to accept these Terms on that organisation's behalf.
If your organisation has entered into a separate written agreement with ImmyHire, that agreement will govern to the extent of any inconsistency with these Terms.
Customers are responsible for:
Users must not share credentials in a manner that permits unauthorised access to the service.
Participants may access an assessment only through an invitation or other access method intended for them.
Participants must not impersonate another person, attempt to access another Participant's or customer's information, interfere with the assessment service, submit malicious content, or use the platform unlawfully.
Participant personal information is handled in accordance with the ImmyHire Privacy Policy and any assessment-specific privacy notice presented in connection with the assessment.
Customers may use ImmyHire for legitimate and lawful talent-management purposes consistent with the functionality provided by the platform.
Customers must use ImmyHire in a manner consistent with:
Users must not:
Customers are responsible for determining the relevant role, role requirements and organisational context for an assessment.
ImmyHire may provide suggested skills, benchmarks, role criteria, questions, workplace scenarios, rubrics and other AI-assisted configuration recommendations. These recommendations are starting points and should be reviewed by an appropriately authorised customer representative before being used for a consequential talent process.
Customers remain responsible for determining whether the selected criteria are relevant, appropriate and lawful for their use case.
ImmyHire may use artificial intelligence to analyse Participant responses and provide outputs including:
AI-assisted outputs may contain errors, omissions or uncertainty. They are intended to support — not replace — appropriate human judgement.
ImmyHire does not guarantee that an output is factually or analytically perfect, that an assessment predicts future job performance, that a particular Participant will succeed or fail in a role, or that an output should determine an employment outcome.
Unless expressly agreed otherwise in writing, ImmyHire is not intended to autonomously make final decisions to hire, reject, promote, demote, terminate, or approve or deny an internal move.
Customers are responsible for ensuring that appropriately authorised humans review relevant information and remain accountable for employment and talent decisions. Customers should consider ImmyHire information alongside appropriate context and other relevant evidence.
ImmyHire analyses Participant responses to role-relevant questions, workplace scenarios and other configured assessment content against role-relevant criteria.
ImmyHire's standard External Hiring and Internal Mobility workflows are not designed to infer personality traits, emotions, facial expressions, biometric attributes, mental-health status or protected characteristics.
The purpose of the assessment is to structure evidence demonstrated within the Participant's responses and support appropriately authorised human reviewers.
Customers are responsible for providing Participants with appropriate information about the assessment process and for ensuring that they have any authority, lawful basis or consent required under applicable law.
Where applicable, Participants should be informed that:
ImmyHire provides an assessment-specific privacy notice as part of supported assessment flows. This notice supplements, and does not replace, the customer's responsibility to provide any notices or obtain any authority required for its recruitment, employment or talent process.
As between ImmyHire and the customer, the customer retains its rights in information submitted to ImmyHire by or on behalf of the customer (Customer Data).
The customer grants ImmyHire the rights reasonably necessary to host, process, transmit and otherwise use Customer Data to provide the service, maintain and secure the platform, provide support, comply with law, and fulfil the relevant agreement with the customer.
ImmyHire does not acquire ownership of Customer Data merely because it is processed through the platform.
ImmyHire may derive aggregated or appropriately de-identified information from Customer Data and use that information for internal analytics, security, service evaluation, quality assurance, and improvement of the ImmyHire service, including improvement of prompts, rubrics, assessment methods and reliability.
ImmyHire will not exercise this right in a manner intended to identify the Customer, a Participant or another individual.
ImmyHire does not use identifiable Participant assessment responses or personal information to train general-purpose AI models.
Any materially different use of identifiable Customer Data or Participant information for model training or similar product-development purposes would be subject to applicable law, the Privacy Policy and any relevant customer agreement.
Personal information will be handled in accordance with the ImmyHire Privacy Policy and applicable law.
Depending on the relevant arrangement, the customer may determine the employment purpose for which information is processed while ImmyHire provides supporting technology and processing services. Specific enterprise agreements or data-processing agreements may further allocate privacy and data-management responsibilities.
Customers must not provide personal information to ImmyHire unless they are authorised to do so.
ImmyHire may use aggregated or appropriately de-identified information for service evaluation and improvement as described in the Privacy Policy, provided that such use is subject to applicable law and relevant contractual requirements.
ImmyHire will maintain reasonable technical and organisational safeguards appropriate to the nature of the service and information processed.
Customers are responsible for controlling their users, protecting credentials, assigning appropriate permissions, and using the platform consistently with their own information-security obligations.
No internet-based service can guarantee absolute security. Enterprise customers may request additional security information as part of an approved due-diligence process.
Each party may receive non-public information of the other party that is confidential by nature or circumstances.
The receiving party must use confidential information only for the purposes of the relevant relationship, take reasonable steps to protect it, disclose it only to persons who reasonably need access and are subject to appropriate obligations, and not disclose it to third parties except as authorised or required by law.
Confidential information does not include information that is lawfully public, independently developed without use of the other party's confidential information, or lawfully obtained from another source without confidentiality restrictions.
ImmyHire and its licensors retain all rights in the ImmyHire platform and associated intellectual property, including software, platform design, algorithms, workflows, assessment technology, system prompts, methodologies, templates, documentation and improvements to those materials — excluding Customer Data and other material owned by customers or Participants.
Use of ImmyHire does not transfer ownership of ImmyHire intellectual property.
If a customer or user voluntarily provides suggestions or feedback about ImmyHire, ImmyHire may use that feedback to improve the service, provided doing so does not transfer ownership of the customer's confidential information or Customer Data to ImmyHire.
ImmyHire may integrate with or rely on third-party services, including AI, infrastructure, communications and HR-technology providers. Use of those services may be subject to applicable third-party terms.
ImmyHire is not responsible for third-party services that are selected, controlled or independently contracted by the customer.
ImmyHire may update or modify the platform over time. We may perform maintenance or temporarily suspend functionality where reasonably necessary for maintenance, security, legal compliance, service improvements, or circumstances outside our reasonable control.
We do not guarantee uninterrupted or error-free availability unless a separate written service-level commitment applies.
Where paid services apply, fees, billing periods, subscription terms and any applicable usage limitations will be specified in the relevant order, subscription, proposal or other commercial agreement. Unless otherwise stated, fees are exclusive of applicable taxes.
ImmyHire may suspend or restrict access where reasonably necessary because of material breach of these Terms, security risk, unlawful use, non-payment of applicable fees, or conduct that may harm ImmyHire, Participants, customers or third parties.
Customers may terminate their service in accordance with the applicable subscription or written agreement. Following termination, Customer Data will be handled in accordance with the applicable agreement, Privacy Policy and retention requirements.
ImmyHire provides decision-support technology. Except to the extent required by law, ImmyHire does not warrant that assessment outputs will be error-free, that outputs will predict job performance, that use of ImmyHire will produce a particular employment outcome, that every suggested benchmark or criterion will be appropriate for every organisation, or that the service will be continuously available without interruption.
Nothing in these Terms excludes any guarantee, warranty or right that cannot lawfully be excluded.
The customer remains responsible for:
ImmyHire is not the employer and does not control the customer's final employment decisions.
To the maximum extent permitted by law, neither party will be liable to the other for indirect, incidental, special or consequential losses arising solely from use of the service.
Any financial liability cap will be specified in the customer's applicable commercial agreement. Nothing in these Terms limits liability to the extent that liability cannot lawfully be excluded or limited.
Any indemnities applicable to an enterprise engagement will be set out in the relevant written agreement. For material enterprise deployments, the parties may separately agree provisions dealing with privacy, security, intellectual-property infringement, unlawful customer use, confidentiality and third-party claims.
We may update these Terms from time to time. The current version and effective date will be published on the ImmyHire website.
Where a change materially affects an existing paid customer's rights, we will provide reasonable notice where appropriate.
These Terms are governed by the laws of New South Wales, Australia. The parties submit to the jurisdiction of the courts of New South Wales and courts entitled to hear appeals from them, subject to any mandatory laws that apply otherwise.
If a provision of these Terms is unenforceable, the remaining provisions continue to apply. Failure to enforce a provision does not waive the right to enforce it later.
A customer may not transfer its rights under these Terms except as permitted by its applicable agreement or with ImmyHire's consent, except where applicable law provides otherwise.
Any enterprise agreement may contain additional terms that override these Terms to the extent expressly stated.
Questions about these Terms may be sent to: legal@immyhire.com